@bazbt3 It's quite amazing how people can manage to mess things up with the modern systems we have. I mean, everybody and their uncle has made using a computer a vastly easier thing over the last 10 years, and things are pretty good at dealing with human error. For the most part.
Then there are the people like the ones I had to suffer at the support line and the ones you describe in your group. How do these people function in society otherwise? I mean, I seriously wonder if many of them can dress themselves, feed themselves, or even tie their own shoelaces.